GENERAL CONDITIONS OF SALE (pdf fiche)
1 - General Terms
The informations given on our catalogs, brochures or lists are only an indication and we can modify them at any
moment, if necessary for the products improvement.
Every order implies full acceptance of the general sale conditions by the issuer.
The ownership of studies and documents sent or handed over, remains with us. They cannot be copied,
communicated, reproduced or executed without our explicit authorization and will be returned to us
on our request.
2 - Sale
Sale conditions and prices are fixed according to the economic conditions of the day of the order and they are
valid 48 hours after the day of the offer.
3 - Orders
Orders are considered as acccepted only after acceptance and a written confirmation by our side. The order
transmission engages to fully accept our general conditions of sale.
Special orders are accepted previous an advance of 30% at the order. If the purchaser refuses to accept the order and if the company agrees, the advance will be taken for granted and the company will remain the only products ownership.
4 - Packing
Packing is always made perfectly. The forwarding agent accepts only perfect packages, cause the delivery is made under his fully responsibility.
5 - Deliveries
We always try to respect the delivery times. Failure to meet delivery deadlines may not lead to damages, deductions or cancellations of the current order. Products are transported at the risk of the consignee.
Claims concerning visible defects must be made directly to the forwarding agent, in accordance with the article no. 105 of the Trade Code, by a registered letter.
6 - Property right
The ownership of the goods remains with us until the full and effective payment of corresponding invoices, most of all if in case of judicial quarrels, in conformity to Law 80335 dated May 12th 1980.
7 - Payments
Payments must be made under the agreed terms at 30 days, at the end of the month, the 10th day, except special agreements. According to the law no. 92-1442 dated December 31st 1992 if the customer has not made the required payment at one of the stipulated dates, a penalty could be required. A legal interest rate, multiplied by 1,5 will be applied on the total amount of the invoice (taxes and accessories costs included), according to the date of payment marked on the invoice.
For all payments, our company will not accept to take charge of your bank costs. Therefore, you must question your bank in order to not take away the amount of your bank costs from the transfer.
8 - Returns
Returns of merchandise shall not be accepted, unless a previous written approval from our company.
The equipment must be returned in its original packaging and must not have been subjected to any modifications. Goods are always returned at the purchase's expense. A 20% discount will be applied on the credit.
9 - Guarantee
One year guarantee is valid for fixtures manufactured by IDDA only. All light sources (leds, lamps IM, Sodium etc...) installed in our fixtures are guaranteed by their own manufacturers only.
Lifespan mentioned by the manufacturers must be considered as non-contractual.
This guarantee is valid only if U.T.E. rules of utilisation and installation will be respected, in accordance with the
general sale conditions set by the manufacturer (see at page Installing Practice - Normative - Directions for use).
Any fault and deterioration due to natural wear or an incorrect assembly or maintenance of the product, are excluded from the guarantee. If our products will not be satisfactory, we reserve the right to directly verify the using conditions. Under the guarantee, the only obligation from our side is the replacement of the faulty products or, if not possible, the repayment of the invoiced value. Any other responsibility or indemnity will not be considered.
10 - Jurisdiction
In case of dispute, only the territorial competent court will have solely jurisdiction, even in the case of multiplicity of defendants, introduction of third party, or guarantee appeal.
11- Removal and treatment of professional lightings at lifend
Following to the article n°9 of the European Directive DEEE and the article n° 18 of French Decree n° 2005-829 dated 20 July 2005 concerning the composition of electrical and electronics equipments and the wastes removal stemmed from these equipments (or something equivalent in Civil Rights of user country), we commit to the user the organisation and the financing of wastes removal stemmed from our professional lightings, following to the articles n° 21 and 22 of the same Decree (or something equivalent in Civil Rights of user country). For instance, an ecological agreed organisation or a professional in wastes removal and treatment of electrical and electronic equipments could be engaged.
In the case of the purchaser is not the user, the purchaser must acquaint the user with this article.